Chatbots, like ChatGPT, are increasingly being used in the workplace. A new study from the University of Technology Sydney proposes that AI chatbots could be a fresh way to generate ideas. They could mimic workshops that usually need a lot of time and resources.

“We sought to simulate a multidisciplinary workshop on a complex clinical research question using three freely available AI chatbots — ChatGPT, Bing Creative Mode and Google Bard — aiming to broaden and accelerate the co-generation of ideas,” the researchers explain.

Educational support

The study looked at how AI could be used in schools and healthcare to tackle issues like pain. But its insights probably apply more broadly. Essentially, anyone seeking assistance with brainstorming for problem-solving, policy, or practice could benefit.

“We found that the different chatbots provided some different responses to each of the prompts, but overall the most prominent responses were similar,” the researchers explain. “In our simulation they consistently suggested an online platform or curriculum for pain science education in schools.”

The chatbots showed consistent responses, indicating they’re reliable for generating ideas together. However, each chatbot also brought different viewpoints, enhancing the brainstorming experience.

These chatbots are free to use and can help involve more people in generating ideas across different fields. Although the technology might not excel at specifics currently, it’s adept at uncovering fresh perspectives and making connections in novel ways.

The researchers believe that the study showcases how generative AI can be used to advance areas such as clinical research and education. What’s more, they also believe that it shows how it can help to level the playing field in environments where resources are limited.

“By demonstrating the chatbots’ ability to seemingly simulate complex workshops, we provide a proof-of-concept that could influence future research methodologies and policy making,” they conclude.