Whilst many senior executives still struggle to see the real value in using social technologies within their organisations, it is nevertheless something that cannot be ignored.
Connie Gibney, international HR director at LinkedIn, suggested that organisations should be looking to build social brands just as much as individuals currently are.
IBM’s Michael Roche meanwhile shared some case studies of exactly how companies are implementing social business tools.
“Social media is really about social business, driving relevant collaboration and supporting tools for valued business results,” [email protected] chairman Denis Collins explained.
“The models deployed by LinkedIn and IBM are examples of the way we can do this, changing the way we do business, and delivering tangible value to the marketplace,” Collins said.
Last month Deloitte produced some research into how companies can translate social business into tangible financial results. It suggested tying in social business projects directly with the main objectives of the business, and then working back from there to see how social tools can help achieve those objectives.
Nevertheless, ROI remains an issue for the industry, with a group called Disillusion 2.0 going as far as to offer $10,000 to any organisation that can prove ROI from social business.
Article first published as Companies Cannot Afford to Ignore Social Business on Technorati.